====== Support ======

{{shared:smileys:question.gif?nolink}}If you are having problems with any JWare Software product you can use one or more of the methods in the table below to contact the JWare support team. Remember:
  * //Use as specific a forum as possible//; all of the “Trackers” are housed at [[http://sourceforge.net/|SourceForge.net]] and use Mozilla.org’s [[http://www.bugzilla.org/|Bugzilla]] (with all the happiness or sadness that makes you feel). 

  * If you’re not sure which option to select, //contact us through our general SourceForge email//— remember to include the specific project name in your subject line to ensure the question is routed correctly. 

  * For AntXtras-related issues you can also //post to the general [[http://ant.apache.org/mail.html|Ant Users]] mailing list//. 

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|^AntXtras Trackers||
|**[[http://sourceforge.net/tracker/?group_id=112448&atid=662222|Support Requests Tracker]]**| Use this tracker if you’re having problems installing or running any JWare Software product. You can also contact us directly. //Do not submit bug reports to this tracker.//|
|**[[http://sourceforge.net/tracker/?group_id=112448&atid=662221|Bug Reports Tracker]]**| This is the general AntXtras problem tracking system; use it to report broken AntXtras functionality. //Do not submit feature requests to this tracker.//|
|**[[http://sourceforge.net/tracker/?group_id=112448&atid=662224|Feature Requests Tracker]]**| This is the general AntXtras feature requests tracking system; use it to submit product enhancement requests. //Do not submit bug reports to this tracker.//|
|^AntXtras Community||
|**[[http://lists.sourceforge.net/lists/listinfo/antxtras-announce|Release Announcements]]**| Subscribe to the announcements mailing list (read-only) if you want to be notified directly of new AntXtras product releases.|
|**[[http://lists.sourceforge.net/lists/listinfo/antxtras-users|General User Community]]**| Subscribe and post to the general AntXtras discussion mailing list if you have a general question or a problem getting AntXtras to do what you’d like it to do.|
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